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Business Services Executive

Division Close Brothers Motor Finance
Location Doncaster, United Kingdom
Salary
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

Overall summary:

At Close Brothers we welcome applications from people of all backgrounds, including those without financial services experience, and encourage you to apply even if you meet every requirement. We value different perspectives and are committed to creating an open and inclusive workplace where everyone can contribute and develop. We are open to discussing flexible working options that can help you balance your work and personal commitments.

Join the Close Brothers Business Services Team, where you will support partner hubs, dealer partners and wider retail teams with a range of central operational and compliance tasks. You will work with internal stakeholders, customers and external partners and use your administration, customer service and regulatory compliance skills to ensure accurate processes, effective risk management and a high-quality service experience.

Responsibilities:

  • Partner & Dealer Administration: Support the onboarding and maintenance of dealer and broker relationships, including compliance checks, partner data management, commission updates, and funding approvals.

  • Customer & Operational Support: Deliver efficient support to customers and stakeholders, managing enquiries, processing customer requests, and ensuring accurate record keeping across multiple systems.

  • Regulatory & Compliance Activities: Complete GDPR-related requests, support regulatory processes, maintain accurate customer credit information, and adhere to all governance, audit, and compliance requirements.

  • Financial Crime & Risk Management: Conduct sanctions screening, transaction monitoring, credit file investigations, and other financial crime prevention activities to support a robust control environment.

  • Reporting & Business Administration: Produce management information, monitor operational activities, manage correspondence, and support business reporting requirements for key stakeholders and regulatory reviews.

You will bring experience and skills such as:  

  • Strong customer service skills
  • Attention to detail.
  • Ability to manage several tasks at once and think quickly.
  • Able to prioritise work and meet deadlines. 
  • Strong communication skills.
  • Able to work well both in a team and Independently.

As a Disability Confident Employer, we are committed to an inclusive and accessible recruitment process. We recognise that some candidates may require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.

At Close Brothers we support employees to balance their work and personal commitments, and in this role, you will be able to enjoy hybrid working.

Find out about careers at Close Brothers: https://www.closebrothers.com/careers

Read colleagues’ testimonials:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

Our benefits package is outlined here:
https://www.closebrothers.com/employee-benefits

Find out about our commitment to an inclusive work environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

 

Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 2,600 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.
Our specialist lending and deposit solutions include: 

• Commercial: Offers specialist and predominantly secured lending principally to the SME market. 
• Retail: Provides intermediated finance through motor dealers, motor finance brokers and insurance brokers, and savings products for individuals and corporates. 
• Property: Offers residential development finance to established UK property developers, funding for commercial properties, and bridging and refurbishment loans.

At Close Brothers, we help people and businesses thrive over the long term. Our cultural attributes of Expertise, Service and Relationships embody our distinctive culture and customer-centric approach. 

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Gym discounts

Purchase additional holiday

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Closing

in X days

{Expiry}