Private medical
Discounted health checks
Stakeholder pension contribution
Gym discounts
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Overall summary:
At Close Brothers we welcome applications from people of all backgrounds, including those without financial services experience, and encourage you to apply even if you meet every requirement. We value different perspectives and are committed to creating an open and inclusive workplace where everyone can contribute and develop. We are open to discussing flexible working options that can help you balance your work and personal commitments.
Join the Close Brothers Business Services Team, where you will support partner hubs, dealer partners and wider retail teams with a range of central operational and compliance tasks. You will work with internal stakeholders, customers and external partners and use your administration, customer service and regulatory compliance skills to ensure accurate processes, effective risk management and a high-quality service experience.
Responsibilities:
Partner & Dealer Administration: Support the onboarding and maintenance of dealer and broker relationships, including compliance checks, partner data management, commission updates, and funding approvals.
Customer & Operational Support: Deliver efficient support to customers and stakeholders, managing enquiries, processing customer requests, and ensuring accurate record keeping across multiple systems.
Regulatory & Compliance Activities: Complete GDPR-related requests, support regulatory processes, maintain accurate customer credit information, and adhere to all governance, audit, and compliance requirements.
Financial Crime & Risk Management: Conduct sanctions screening, transaction monitoring, credit file investigations, and other financial crime prevention activities to support a robust control environment.
Reporting & Business Administration: Produce management information, monitor operational activities, manage correspondence, and support business reporting requirements for key stakeholders and regulatory reviews.
You will bring experience and skills such as:
As a Disability Confident Employer, we are committed to an inclusive and accessible recruitment process. We recognise that some candidates may require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.
At Close Brothers we support employees to balance their work and personal commitments, and in this role, you will be able to enjoy hybrid working.
Find out about careers at Close Brothers: https://www.closebrothers.com/careers
Read colleagues’ testimonials:
https://www.closebrothers.com/life-close-brothers#374017299-899295541
Our benefits package is outlined here:
https://www.closebrothers.com/employee-benefits
Find out about our commitment to an inclusive work environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
The company
Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 2,600 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.
Our specialist lending and deposit solutions include:
• Commercial: Offers specialist and predominantly secured lending principally to the SME market.
• Retail: Provides intermediated finance through motor dealers, motor finance brokers and insurance brokers, and savings products for individuals and corporates.
• Property: Offers residential development finance to established UK property developers, funding for commercial properties, and bridging and refurbishment loans.
At Close Brothers, we help people and businesses thrive over the long term. Our cultural attributes of Expertise, Service and Relationships embody our distinctive culture and customer-centric approach.
The Benefits
Private medical
Discounted health checks
Stakeholder pension contribution
Gym discounts
Cycle to work scheme
Gym discounts
Purchase additional holiday
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