National Key Account Manager

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Motor Finance Team where you will grow, maintain and develop a dealer landscape that supports you to sell Motor Finance products associated with Close Brothers Motor Finance (CBMF). You will act as a trusted advisor through building long lasting relationships with franchised motor groups.

The successful candidate will provide support with value-add activities like regulatory requirements/changes; dealer and market driven data and insights or supporting with funding & forecourt solutions applications.

RESPONSIBILITIES

Relationship Management:

• Maximise relationships with franchise Dealer Partners by understanding their key objectives and business to ultimately realise value for mutual benefits.
• Ensure a mix of sales activity and commercial targets are achieved monthly and quarterly, to deliver timely and consistent revenue that looks to win, maintain and grow territory revenues against expectation.
• Manage the Dealer Partner relationship and expectations and keep them engaged, informed and updated.
• Supporting Dealer Partners to set and achieve business and forecourt objectives.
• Ensure territory is managed with a ‘partner first’ focus, seeking to meet and exceed external Dealer Partner performance standards, whilst meeting internal SLA requirements
• Identify risks against expected revenues early and take appropriate actions to mitigate.

Territory Management:

• Use analysis and insight to identify new business opportunities within the market.
• Develop an understanding of Dealer Partner key business drivers (commercial, financial) to identify future opportunities.
• Create and manage structured, planned approaches to generating new business including a strategy plan that includes all steps of the sales process from initial meeting to final presentation and onboarding.
• Build a range of pipeline opportunities at different stages to ensure targets are achieved.
• Input into Funding strategy, focussing on new dealer acquisition and development/growth of existing Funded Dealers.

Business Partnering:

• Share best practices and demonstrate open communication with Operations staff.
• Work with internal functions such as Complaints, Compliance, Credit, Marketing to improve the quality of service delivery for the area.

Regulatory, Risk & Compliance:

• Assess, identify and mitigate risks and ensure compliance to applicable internal policies, industry Codes and external regulation e.g. consumer credit, financial crime and data protection.

Leadership, Collaboration & Development:

• You will play an active role in providing mentorship and guidance to your fellow sales colleagues.
• Sharing best practices, offering strategic advice, and fostering a collaborative environment that encourages continuous learning and development.

WE WOULD LOVE TO HEAR FROM YOU IF HAVE/ARE:

• A proven success record in the automotive industry
• Experience of working within a structured sales process.
• Ability to deliver effective and engaging presentations, adapting style, for a variety of external audiences with particular focus on management level.
• Demonstrable experience of adding value within a sales process.
• Comfortable delivering within a range of structured target led expectations.
• Able to demonstrate model sales behaviours internally and externally.
• Excellent IT skills specifically using MS PowerPoint, Excel and Word

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Proven track record in account management ideally within the Motor Industry
• Strategic use of a CRM system (ideally SalesForce.com) to plan and manage a geographical region. 
• Experience of using advanced selling methodology within a sales process. 
• Understanding of Sales processes with expertise in advanced selling.
• APA
• Knowledge of regulations relating to compliance, money laundering, AML, CCD, CCA and CBI

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

#LI-TM1   #LI-HYBRID